Privacy Policy
VY Language Solutions is committed to protecting your personal data and operating in full compliance with the General Data Protection Regulation (GDPR) and all applicable data protection laws.
VY Language Solutions (“VY,” “we,” “our,” or “us”) is a global provider of language and translation services. All members of our group strictly comply with the General Data Protection Regulation (GDPR), effective in the European Union since May 2018, as well as other applicable national and international data protection laws. This Web Privacy Policy applies to all entities operating under the VY Language Solutions brand.
Scope of This Policy
This Privacy Policy outlines the types of information we collect, process, and retain through our website. It does not apply to information collected offline or through other channels unless otherwise stated.
Most personal data is provided directly by you for purposes such as:
- Submitting information requests
- Placing service orders
- Applying for jobs or internships
- Representing an organization
Legal Basis for Processing
We collect and process your personal data in order to provide the services you request or express interest in. The legal basis for processing your data includes:
- Compliance with legal or regulatory requirements
- Your explicit consent
- Performance of a contract or pre-contractual measures
In all cases, we process your data fairly, lawfully, and transparently.
Personal Data We Collect
When you submit forms on our website, we may collect the following personal data:
Email Address
Collected when you submit forms such as:
- Newsletter subscription forms
- Contact forms
- Request a Quote forms
We use this information to:
- Respond to your inquiries
- Provide requested services
- Send relevant updates or promotional communications (where consent has been provided)
Data Security Measures
As a responsible data controller, we ensure secure processing and storage of personal data through our certified Integrated Management System. Our organizational and technical security measures include:
- GDPR-compliant Information Security Policy and Data Protection Policy
- Non-disclosure and confidentiality agreements with employees and contractors
- Secure cloud-based platforms with restricted global access
- Data protection compliance requirements for contractors and freelancers
- Encryption methods for secure data transfer
- Document retention policies and secure deletion after project completion
- Measures to prevent data loss, misuse, or unauthorized access
- Continuous review and improvement of data security practices
In the event of an actual or suspected data breach, we will promptly notify affected individuals and the relevant data protection authority in accordance with applicable laws.
Data Retention
We retain your personal data only for as long as necessary to:
- Deliver our services
- Fulfill contractual obligations
- Comply with legal and financial record-keeping requirements
You have the right to request erasure of your personal data (“right to be forgotten”). However, this right may be limited where data must be retained for legal, contractual, or financial compliance purposes.
Your Rights Under GDPR
Under applicable data protection laws, including GDPR, you have the right to:
We do not engage in automated decision-making or profiling practices.
Data Sharing
We do not transfer or sell your personal data to third parties. Your personal data may only be disclosed:
- When required by law or law enforcement authorities
- With your explicit consent
Use of Google Analytics
To ensure our website remains up-to-date, comprehensive, and client-focused, we use Google Analytics, a web analytics service provided by Google Inc. (“Google”).
Google Analytics uses cookies to analyze how users interact with our website. This helps us:
- Improve navigation
- Enhance website functionality
- Optimize user experience
The information generated is anonymized and does not allow personal identification. You may review Google Analytics' terms and conditions on Google's official website.
Contact – Data Protection Officer (DPO)
For any questions, concerns, or requests related to data protection, you may contact our Data Protection Officer (DPO):
Phone
+8562029972710
If you have any questions about this Privacy Policy, please contact us at [email protected].